What text alerts do I get and how do I update my preferences?

Text notifications (also called “SMS” notifications) help protect your account security and keep you aware of important changes. By default, you’ll receive a text notification if:

  • A withdrawal of $1,000 or more is made

  • A new payee is added to your account

  • A new bank account is linked to your account  

You can update your alert preferences anytime by following these steps:

  1. Sign in to your account and hover over the profile icon in the top right corner

  2. Select Profile

  3. Scroll to the “Account alerts” section

  4. Click on the slider next to any alert to turn it on or off

  5. Click the pencil icon next to the withdrawal amount to change what withdrawal size will send you an alert